SKYNITY

Broadband ISP management

Everything it takes to run an ISP,
in one place.

Billing and invoices, PPPoE and hotspot provisioning on MikroTik, FreeRADIUS, EPON OLT and ONU monitoring, a portal for your subscribers, resellers and SMS — one system instead of four tools and a spreadsheet.

Every ISP on its own subdomain, in its own database.

4Plans, starter to enterprise
3Gateways — bKash, Nagad, SSLCommerz
2Device families — MikroTik, EPON OLT
1Panel for the whole ISP
MikroTik RouterOS FreeRADIUS BDCOM EPON OLT bKash · Nagad · SSLCommerz

What it does

The daily work happens without you doing it

None of this is a separate module bolted on. It is one set of records, so a change in one place is the same change everywhere.

Billing and invoices

Renewal invoices raised from the package, dues tracked, wallets, proration, and the month-end figures that have to agree.

ISP billing software

SMS and Telegram

Bill reminders, expiry notices, word that a line has been cut — sent on schedule, without anybody remembering to.

Resellers and staff

A reseller sees their own subscribers, a collector their own area. Who sees what is a permission, not a convention.

MikroTik provisioning

Add a subscriber and the PPPoE secret, profile and queue are written over the RouterOS API. When the router and the panel stop agreeing, the drift is reported rather than discovered.

MikroTik billing software

OLT and ONU monitoring

PON ports, every ONU's optical signal and its LOS alarms. A signal that has started to degrade shows here before the phone rings.

OLT monitoring software

FreeRADIUS

Authentication and accounting through RADIUS — who was online, when, and for how long, kept as sessions rather than guesses.

Subscriber portal

Their bill, an online payment, a package change, a complaint — without a call to the office.

Hotspot and vouchers

A captive portal, time-based passes, vouchers and scratch cards — for a café, a hostel or a market.

Reports

Revenue, packages sold and subscribers added — the month-end figures that have to agree.

Network health

Every router and OLT at a glance — optical signals, uptime and who is online right now.

Alerts

Word the moment a router or an OLT stops answering, so it is fixed before your customers call.

Built for the field

From the fibre to the bill

The hardware your network already runs on — MikroTik routers, EPON OLTs and the subscribers paying for it — in one panel.

Getting started

Five steps to running

1

An address of your own

Each ISP gets its own subdomain and its own database. Your subscribers never share a table with another operator's.

2

Connect the routers and OLTs

Give it the MikroTik API credentials and the OLT's SNMP or telnet details and it reads the rest — existing PPPoE profiles and subscribers import, so nobody starts from an empty list.

3

Set up the packages

Name them, price them, set the speed and validity. The renewal invoice is raised from the package, and a price you change later never rewrites an invoice you already sent.

4

Add your subscribers

Pick a customer, pick a package, and the PPPoE secret, profile and queue are written to the router over the API. What is already on the router imports, so nobody retypes a list.

5

Turn the billing on

Set the billing cycle, and invoicing, reminders, expiry and auto-suspend run on their own. Each of them is a switch you hold, not a behaviour you inherit.

User guide

From an empty panel to billing, in order

The workflows an ISP actually runs. Click a topic to see the steps.

Add a router

  1. Enter the MikroTik API address, port and credentials in the panel.
  2. It connects over the RouterOS API and reads the existing PPPoE profiles and secrets.
  3. Subscribers already on the router are imported, not retyped.
  4. From then on, any difference between the router and the panel is reported as drift.

Set up packages

  1. Give a package a name, price, speed and validity.
  2. The renewal invoice is raised from the package — one record, one price everywhere.
  3. Change a price later and existing invoices stay as they were.

Add a subscriber

  1. Add the customer and pick a package.
  2. The PPPoE username, secret, profile and queue are written to the router over the API.
  3. The subscriber gets a portal for their bill, a payment and a package change.

Run billing

  1. Invoices are raised on the billing cycle; dues are tracked.
  2. A payment link opens the bill and takes money through bKash, Nagad or SSLCommerz.
  3. Reminders go by SMS on schedule.
  4. Expiry and auto-suspend run on their own — each a switch you hold.

Watch the network

  1. Routers and OLTs on a live dashboard.
  2. Every ONU's optical signal and LOS alarms, so a degrading line shows before the phone rings.
  3. RADIUS accounting keeps who was online, when, and for how long.
  4. An alert the moment a device stops answering.

Pricing

Priced for the network you run

Every plan is the whole system — billing, provisioning, the portal, everything. The tiers differ in capacity: subscribers, routers, OLTs, staff, and the support behind them.

Starter

Up to 300 subscribers

৳1,200 / month
৳12,000 / year

Two months free, billed yearly

Setup and support included

Request a demo
Most operators

Growth

Up to 1,000 subscribers

৳2,500 / month
৳25,000 / year

Two months free, billed yearly

Setup and support included

Request a demo

Business

Up to 3,000 subscribers

৳5,000 / month
৳50,000 / year

Two months free, billed yearly

Setup and support included

Request a demo

Enterprise

Above that, built for you

Let's talk

Quoted once we have seen the network

Request a demo

In every plan

  • Billing, invoices and dues
  • MikroTik PPPoE and hotspot provisioning
  • FreeRADIUS authentication and accounting
  • EPON OLT and ONU monitoring
  • A portal for your subscribers
  • Hotspot, vouchers and scratch cards
  • SMS, Telegram and push notifications
  • Reseller, collector and staff permissions
  • Reports, alerts and backups
  • Your own subdomain and a database of your own
Compare Starter Growth Business Enterprise
Subscribers 300 3,000 Unlimited
Routers 2 15 Unlimited
OLTs 1 10 Unlimited
Staff accounts 5 Unlimited Unlimited
Resellers 2 Unlimited Unlimited
SMS per month 1,000 20,000 Unlimited
Backups kept 7 days 30 days 90 days
Support Standard Priority Dedicated
API access — ✓ ✓
Custom domain — ✓ ✓
White-label — — ✓

Starter

  • Subscribers 300
  • Routers 2
  • OLTs 1
  • Staff accounts 5
  • Resellers 2
  • SMS per month 1,000
  • Backups kept 7 days
  • Support Standard
  • API access —
  • Custom domain —
  • White-label —

Business

  • Subscribers 3,000
  • Routers 15
  • OLTs 10
  • Staff accounts Unlimited
  • Resellers Unlimited
  • SMS per month 20,000
  • Backups kept 30 days
  • Support Priority
  • API access ✓
  • Custom domain ✓
  • White-label —

Enterprise

  • Subscribers Unlimited
  • Routers Unlimited
  • OLTs Unlimited
  • Staff accounts Unlimited
  • Resellers Unlimited
  • SMS per month Unlimited
  • Backups kept 90 days
  • Support Dedicated
  • API access ✓
  • Custom domain ✓
  • White-label ✓

Questions

The ones we are asked

Can another ISP see my subscribers?

No. Each ISP gets a database of its own rather than a share of a common table. Your panel is on your own subdomain, and there is no route from it to anybody else's data.

What happens to the subscribers and PPPoE accounts I already have?

The PPPoE secrets and profiles already on your MikroTik can be read in, so nobody retypes a subscriber list. Anything that does not match up is listed separately rather than merged quietly.

Does billing stop if a router or the server goes down?

No. Billing runs on the records, not on the router. Work that needs the router is held and retried when it answers again.

How do subscribers pay?

Online through bKash, Nagad or SSLCommerz, or in cash to a collector — both land in the same ledger. A payment link sent by SMS opens their bill and takes the money there.

Is there an app to install, and does it work on a slow line?

The panel runs in a browser; there is nothing to install. The subscriber portal and the hotspot pages are built light, for the connections they are actually opened on.

See it with your own network

Tell us how many subscribers, which routers and what packages, and the demo is set up the way you actually run.

Request a demo

or email support@skynity.net